All items are sent by Royal Mail
Please double check your delivery address is correct to ensure your parcel is delivered to the right address.
All goods are handmade and should to be dispatched within 1-7 working days from receipt of your order.
If you have an urgent request, please get in touch and I might be able to offer an express service.
I really hope you are happy with your purchase from Bows & Bowties. Due to items being handmade I cannot offer refunds because of change of heart. If an item is faulty please email me and we can arrange to fix it.
Any bespoke items are not eligible for exchange or refund.